Mary Sheehan Bbs Dldc

Mary Sheehan BBS DLDC is an experienced claims manager currently working at Utmost Group since January 2022, where responsibilities include managing a portfolio of employee benefit claims and training junior claims assessors. Prior to this role, Mary held various positions at Utmost PanEurope, Generali PanEurope dac, and Friends First, accumulating over 17 years of progressive experience in the financial services sector. Key competencies include claims assessment, service operations management, and collaboration on new product developments, with a strong ability to enhance service levels through process improvements. Mary holds a BBS degree in Business from Waterford Institute of Technology and has completed several relevant courses, including a Mental Health First Aid Course.