Kristina Wichser

Kristina Wichser is a dedicated professional with extensive experience in member services and administrative support. Currently serving as a Member Solutions Center Specialist II at UW Credit Union since November 2018, Kristina excels in managing high-volume member interactions, mentoring new employees, and enhancing customer service quality through call evaluations and feedback. Previously, Kristina held the position of Member Solution Specialist at National Mutual Benefit, where responsibilities included executive support, internal communication management, and event coordination. Earlier experience as a Teller Supervisor at Associated Bank involved candidate assessment, training, and performance evaluation of teller staff. Kristina earned a degree in Communications with a focus on Organizational Communications from the University of Wisconsin-Whitewater.