James Hudson

Head Of Customer Success at V7 Labs

James Hudson has been working in the customer service industry since 2015. James began their career as an English Teacher at Ojeong English Center in 2015. In 2016, they joined Wave HQ and held various roles, including Customer Support Team Lead, Payroll Support Team Lead, Education Initiative Manager, and Customer Support Hero. In 2019, they moved to Practice Ignition as a Customer Success Manager. James is currently employed at V7, where they have held the roles of Principal Customer Success Manager, Customer Success Lead, and Customer Success Manager.

James Hudson attended the University of Guelph from 2010 to 2015, where they earned a Bachelor of Arts (BA)(Hons) in English Language and Literature/Letters. In 2014, they completed a concurrent exchange at the University of Dundee in English Language and Literature/Letters. In 2020, they earned a Certificate from the London School of Economics and Political Science (LSE) in MBA Essentials.

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Timeline

  • Head Of Customer Success

    September 1, 2023 - present

  • Principal Customer Success Manager

    July, 2022

  • Customer Success Lead

    September, 2021

  • Customer Success Manager

    January, 2021

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