Troy Phounsavath

Troy Phounsavath is an experienced professional with a diverse background in hospitality and operations management. Currently serving as the Regional Owner Success Lead at Vacasa since April 2021, Troy excels in leading a team to enhance owner experiences in California's vacation rental market. Previous roles at Vacasa include VIP Account Manager and Property Supervisor, demonstrating a strong focus on financial performance and property management. In addition to this, Troy holds the position of Festival Operations Director at Shabang Music Productions, overseeing event logistics and vendor partnerships. Other notable experiences include roles as Assistant Manager at Luna Red, Executive Assistant at GHG, and leadership positions in various restaurants, showcasing a commitment to operational excellence and customer satisfaction. Troy holds a B.S. in Anthropology and Geography from California Polytechnic State University-San Luis Obispo.