Kathy Nguyen

Senior Management Analyst, Claims Operations - Audit & Initiatives at Valley Health Plan

Kathy Nguyen, MHA, is a seasoned health care professional with substantial experience in claims operations, quality improvement, and case management. Currently serving as a Senior Management Analyst at Valley Health Plan since September 2021, Kathy previously held roles at Santa Clara Family Health Plan and Good Samaritan Hospital. Kathy's expertise includes auditing clinical documentation, managing workflow for Case Management and Social Services, and analyzing data for utilization and length of stay metrics. With a Master's degree in Health Care Administration from California State University - East Bay and a Bachelor's degree in Health Science from San José State University, Kathy combines academic knowledge with practical skills to drive departmental goals and improve health care outcomes.

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