ValleyStar Credit Union
Susan Chapman, MBA, SCMS has a diverse work experience spanning several industries. Susan recently joined ValleyStar Credit Union as the Director of Business Intelligence. Prior to that, they worked as a Data Analyst at ValleyStar Credit Union. Susan also has experience in the pet industry, having served as the Pet Parent Relationship Manager and Marketing Manager at Dogtopia of Houston. Before that, they were a Pet Trainer at PetSmart. Susan's extensive background in the financial sector includes various roles at Smart Financial Credit Union, including Vice President Community Engagement, VP Marketing Strategy/Chief Marketing Officer, VP Service Quality Management, Director of Sales and Service, Director of Training and Development, and Chief Financial Officer. Susan initially started their career at Smart Financial Credit Union as an Accountant and later became a Member Services Representative.
Susan Chapman, MBA, SCMS completed their education with a Master of Business Administration (MBA) in Marketing from the University of Houston-Victoria from 2008 to 2010. Prior to that, they earned a Bachelor's degree in Information Technology from the University of Phoenix, where they studied from 2001 to 2005.