Hoang Huynh

Head Of Service & Experience Design | Digital Technology at Value Partners

Hoang Huynh has a diverse work experience in various roles and industries. They started their career in 2016 as a Corporate Lecturer at Talent Garden Innovation School and later became a Guest Lecturer at Bologna Business School in 2020. In 2018, they joined Value Partners and served as the Head of Service & Experience Design, working with clients in industries such as banking, telecommunications, insurance, retail, and more.

Hoang Huynh also worked as a Lecturer at Istituto Europeo di Design, teaching a Masterbrand course on brand management and communication. In 2019, they became a Design Leadership Forum Member at InVision, where they aimed to advance the practice of design leadership.

In recent years, Hoang Huynh has taken on executive roles in different companies. They were the Executive In Residence at UPGREENE, where they focused on raising capital for a green social engagement platform. They also served as the Executive Managing Director at Spiccio, a company specializing in simplifying household expense payments. Currently, Hoang Huynh is the Managing Partner at Tactical, the first Value Proposition Consulting in the European Market, where they stay focused on the main goals and lead the team effectively.

Additionally, Hoang Huynh has been involved in advisory roles, acting as an Advisor at Aeth Ventures and a Stealth Bootstrap EIR at Tactical. They are also set to join 'dopo' in an undisclosed role starting in October 2023, where they will help clients build their legacies.

Overall, Hoang Huynh's work experience showcases their expertise in value proposition consulting, service design, innovation, and digital transformation across multiple industries.

Hoang Huynh's education history includes the following:

- In 2012, Huynh obtained a M. Psy in User Experience from Sapienza Università di Roma, specializing in User Experience, Cognitive Ergonomics, and Ethnography.

- From 2004 to 2009, Huynh attended Alma Mater Studiorum – Università di Bologna and earned a M.Sc in Computer Engineering - Laurea Magistrale in Ingegneria Informatica, with a focus on Computer Science and Information Technology.

- From 1999 to 2005, Huynh also studied at Alma Mater Studiorum – Università di Bologna and acquired a B.Sc in Computer Engineering - Laurea Triennale in Ingegneria Informatica, specializing in Computer Science and Information Technology.

- Huynh completed high school at Liceo Scientifico Augusto Righi in the period of 1994 to 1999, receiving a High School Diploma with a specialization in Computer Science.

In addition to their formal education, Huynh has obtained several certifications. These include:

- "Leadership e Innovazione" from MIT Professional Education in 2021.

- "Certificate in Facilitating and Design Workshop with the LEGO® SERIOUSPLAY® Method" from the Association of Master Trainers in 2019.

- "Design Sprint with Jake Knapp, author of Design Sprint" from Jake Knapp in 2017.

- "Jurgen Appelo's Management 3.0 - certified by Angel Diaz-Maroto Alvarez" from Agilar in 2016.

- "CSPO® - Certified Scrum Product Owner - certified by Jeff Patton, author of "User Story Mapping"" from Scrum Alliance in 2015.

- "Information Architecture Essentials with Andrew Hinton, author of "Understanding Context" and Dan Klyn" from Architecta - Società italiana di Architettura dell'Informazione in 2015.

- "Lean UX with Jeff Gothelf, author of "Lean UX"" from Jeff Gothelf in 2015.

Links

Timeline

  • Head Of Service & Experience Design | Digital Technology

    September, 2018 - present

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