Laura Carpenter

Chief Customer Officer at Valvoline

Laura Carpenter has an extensive work experience in various marketing and customer service roles. Laura began their career as a Marketing Analyst at Kuhlman Electric Corporation in 1997, followed by a

Laura Carpenter earned a BA in Psychology from Kent State University in 1993. Laura then went on to pursue a Master's degree in Education, specializing in Community Counseling, also from Kent State University, completing it in 1996. Additionally, they have some association with Northwestern University's Kellogg School of Management, although specific details regarding their degree and field of study there are not provided.

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Timeline

  • Chief Customer Officer

    October, 2023 - present

  • Key Achievements

    August, 2019

  • Vice President Of Franchising ~ Global Retail Services

    December, 2017

  • Vice President Of Marketing ~ Core North America (na)

    June, 2016

  • Vice President Of Marketing ~ Global Brands

    March, 2013

  • Director Of Franchising ~ Valvoline Instant Oil Change (vioc)

    October, 2011

  • Director Of Direct Marketing

    June, 2008

  • Database Marketing Manager

    March, 2005

  • Customer Relationship Manager

    October, 2002

  • Marketing Analyst

    January, 2001

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