Geetika Batta

Geetika Batta is a skilled IT professional with a diverse background in technical support and project management. Currently serving as a Deskside Support Technician at Vancity since February 2021, Geetika is ServiceNow CAD Certified and has successfully led a Laptop Refresh Project for over 200 users, ensuring seamless transitions with fully functional systems. Prior to this role, Geetika worked as a Service Desk Analyst, managing over 320 support requests monthly to enhance client productivity. Geetika's previous experience includes a position as a Junior IT Project Manager and Web Developer at Digital Module Technologies, where strong management skills were developed within a team setting. Academic qualifications include a Master of Engineering from The University of British Columbia and a Master of Technology from Punjabi University, complemented by a Bachelor of Technology from Baba Banda Singh Bahadur Engineering College.