Kelly Viana Ferreira

Kelly Viana Ferreira is an experienced financial services professional with a strong background in managing client relationships and driving business growth. Currently serving as Branch Business Account Manager at Vancity since December 2021, Kelly focuses on delivering tailored lending and cash flow solutions for small-to-medium business clients. Previous roles at Vancity include Account Manager, Member Experience Officer, and Financial Services Representative, where effective collaboration and customer service were emphasized. Kelly also has extensive management experience from positions as General Manager at CALÇADOS ITAPUÃ and Marisa Lojas Varejistas Ltda, achieving notable sales increases through strategic initiatives. Education includes a Diploma of Education in Business Administration from Douglas College and ongoing studies in Investment Funds in Canada at the Canadian Securities Institute.