Riccardo Necchi

Riccardo Necchi has over 25 years of work experience in various leadership roles related to customer service, service innovation, and business transformation. Riccardo'smost recent position was as the Global Customer Service Director at Vandewiele nv, where they were responsible for setting up and implementing the service strategy for a global client base. Prior to that, they worked as the Head of Service Innovation at Sipa S.p.A. - Zoppas Industries Group, where they drove a strategic program for product servitization and company digitalization. Riccardo also held several roles at Sidel, Tetra Laval Group, including Services Innovation Development and R&D Manager Customer Care, Product Manager for Performance and Maintenance Solutions, and Service Innovation Manager. In addition, they served as the Deputy Director of "Global Knowledge Services" at SIG and as the Group Standardization, Documentation, and Quality Expert at Sasib Food and Beverage. Throughout their career, Necchi has demonstrated a strategic and innovative approach to service delivery and has expertise in areas such as digitalization, product development, and remote services.

Riccardo Necchi's education history includes the following:

- In 2008, they attended the Strategic Markets Orientation Programme at INSEAD in Fontainebleau, France.

- From 1991 to 1993, they pursued a Master's degree in Material Science and Technology for two years at the Università degli Studi di Parma.

- From 1985 to 1991, they completed their undergraduate studies at the Università degli Studi di Parma, majoring in Physics with a focus on Solid State.

In addition, Riccardo Necchi has obtained the following certifications:

- In November 2018, they became a Scientific Committee Member at "Forum Software Industriale" affiliated with Messe Frankfurt Italia.

- In 2012, they also served as a Scientific Committee Member at the "SPS / IPC / DRIVES / Italian exhibition" organized by Messe Frankfurt Italia. The specific month of obtaining this certification is not provided.