Moumita Chakraborty

Moumita Chakraborty is an experienced professional with a diverse background in customer service and banking. Currently serving as an Incident Lead at Vanguard since June 2020, Moumita has held various roles including Testing Administrator and Web Technical Support Specialist. Prior experience includes positions at Randstad USA as a Client Service Representative, PNC as a Branch Sales and Service Representative, and TD as a Bank Teller. Moumita's earlier career at ICICI Bank featured roles such as Customer Service Manager for Privilege Banking and Senior Officer in Retail Branch Banking, where responsibilities included handling complex customer queries and managing interbank transactions. Moumita's educational qualifications include a Bachelor of Education in Social Science, a PGDBM in Marketing and Human Resource, and a Bachelor of Arts in English, all contributing to a well-rounded expertise in banking, customer service, and education.