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Lee Mays-Ford

Customer Experience Manager at Vanquis Bank

Lee Mays-Ford has extensive experience in product management, customer experience, and retail management, primarily at Vanquis Bank since October 2010, where responsibilities have included end-to-end product management and conducting customer research. Previous roles at Vanquis Bank included Customer Experience Manager and Product Marketing Manager, contributing to marketing strategies and relationship management. Additional experience includes Deputy Manager roles at Goldsmiths and H.Samuel, where management of sales teams and high-level customer service was paramount. Lee Mays-Ford's career began as an Entertainments Supervisor at Woolworths, demonstrating a strong foundation in retail operations. Education includes GCSE qualifications from Sandhurst Comprehensive.

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