Paul Keighley

Paul Keighley is a seasoned Dialler Manager with extensive experience across the sales and collections sectors. Currently serving as Customer Dynamics Manager at Vanquis Bank since March 2022, Paul previously held roles including Dialler Manager at JLA Group and BES Utilities. As an independent consultant, Paul specializes in developing tailored dialing strategies and optimizing dialer efficiency. A background in stress management and team leadership further complements Paul's expertise, having managed significant dialer operations and campaigns at companies such as ao.com and Convergys. Paul's educational foundation was established at the University of Central Lancashire.