Ruth Frantz Gale

Ruth Frantz Gale is a seasoned professional in Customer Success, currently serving as Head of Customer Success at Vanta since February 2024. Prior experience includes significant roles such as VP of Customer Success at Submittable, where responsibilities included retaining over $25 million ARR and achieving 15% year-over-year growth, and VP of Global Customer Success & Support at Esper. Additional experiences include serving as a Customer Success Coach at Catalyst Software, Head of Customer Success at Outreach, and Senior Manager at Redfin, where Ruth managed substantial partner agent relationships and revenue streams. Educational qualifications include a BA in English and Sociology from Syracuse University and an MA in Journalism from the University of Southern California.