Margaret O'Leary

Margaret O'Leary currently serves in a Customer Service role at Vantage Specialty Chemicals since September 2023. Previously, Margaret held the position of Regional Director Process & Performance Support at Hapag-Lloyd AG from August 2015 to September 2022, where oversight was provided for a team of 14, including seven managers, focusing on delivering customer service excellence and resolving inquiries from over 1,200 individuals. Margaret also served as Regional Director Customer Service for U.S. Government Services at Hapag-Lloyd AG, managing customer service operations for U.S. Flag customers in challenging post-merger conditions. Prior experience includes a managerial role at CSAV from August 1999 to August 2015, delivering high-quality customer support and maintaining a best-in-class reputation in the industry, and serving as Store Manager at Kinkos Copies from 1990 to 1998. Margaret's educational background includes studies at City Colleges of Chicago-Harry S Truman College.