Amit Joshi

Amit Joshi has a diverse work experience spanning several roles and industries. Amit is currently working as a Team Lead - ERP Implementation at VasyERP, where they are responsible for leading the implementation project for JSK (Jio Smart Kirana) PAN India. Amit'stasks include business process mapping, requirement gathering, gap analysis, configuring solutions, user acceptance testing, training, and post-go-live support. Amit ensures the project stays on schedule and arranges meetings with clients.

Prior to their current role, Amit worked at StockTake Online as a Project Lead from May 2021 to July 2022. Amit handled direct client relations, addressed queries, and assisted clients with purchasing, sales, and inventory management modules. Amit led client projects throughout the setup and support phases. Before that, Amit served as a Software Support Executive at StockTake Online from October 2018 to April 2021. In this position, they assisted clients via call, chat, and email channels, provided inventory reports, and trained new clients.

Amit also has experience at iPath Solutions as a Senior Client Service Executive from September 2015 to September 2018. Amit'sresponsibilities included receiving calls and emails from clients, resolving grievances, and communicating with suppliers. Amit started their career at Serendipity Infolabs Pvt. Ltd as a Customer Service Representative from November 2014 to September 2015. In this role, they assisted customers in booking online taxis, handled customer complaints, and escalated issues when necessary.

Overall, Amit has shown proficiency in project management, client relations, problem-solving, and customer service throughout their career.

Amit Joshi completed their Bachelor of Commerce (BCom) degree in Business/Commerce, General from Periyar University, where they studied from 2012 to 2015. Prior to that, they attended Nelson's International School from 1996 to 2011, also focusing on Business/Commerce, General. In addition to their formal education, Amit has obtained several certifications, including SAP MM Materials Management and SAP Sales and Distribution (SD Module) from LinkedIn in January 2023, a Business Intelligence Analyst certificate from Udemy in December 2022, PMI Agile Certified Practitioner (PMI-ACP) from LinkedIn in December 2022, Six Sigma Black Belt Certification - Level I and Six Sigma Green Belt (CSSGB) from Six Sigma Academy Amsterdam in March 2021, and a Six Sigma Yellow Belt from Udemy in March 2021.