Vatic Outsourcing
Bryant Smith has extensive experience in client development and helpdesk management, currently serving as a Client Development Representative and Assistant Manager of Helpdesk at Vatic Outsourcing since July 2013. Responsibilities include optimizing helpdesk schedules and procedures for client requests. Previous roles at Vatic include Team Lead of the Helpdesk, focusing on wireline orders and issue resolution, and Sales Support Specialist, managing order processing and customer interactions. Prior to Vatic, Bryant worked as a Sales Consultant at Nex Generation Cellular and as Associate Manager at Regal Entertainment Group. Bryant holds a Bachelor of Architecture from Southern Polytechnic State University, earned between 2002 and 2010.
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Vatic Outsourcing
Our mission at Vatic Outsourcing is to identify ways to effectively reduce your telecom budget -- and help you manage all your business communications more efficiently. No matter which services we procure for you, when everything’s up and running, you’ll receive ongoing white-glove service from Vatic. Always accessible and extremely competent, your team of telecom experts draws from over 100 years of combined experience to handle any issue that might arise with your wireless and wire-line carriers. So you’re always just a phone call, text, or email message away from getting your hairiest telecom problems solved quickly and without fuss.