Joyce Kurian

Joyce Kurian is an experienced professional currently serving as the Head of Partnerships and CRM at Vayah Vikas since November 2022. Prior to this role, Joyce held the position of Head Of Operations and Service Desk at EldersIndia from September 2019 to November 2022, and served as Deputy Manager at HDFC Life, where responsibilities included senior care support systems. Joyce's earlier experience includes positions such as Deputy Manager Operations at Mantri Primus Lifespaces Pvt Ltd and Senior Care Specialist at Goodhands Seniorcare, where service quality and delivery for senior citizens were focal points. Joyce began the career in customer service and process compliance with WNS Global Services, holding multiple roles including Senior Executive in Risk & Compliance. Joyce holds a Bachelor of Business Administration from Sikkim Manipal University, completed through distance education.