Syuzanna Mnatsakanyan

Syuzanna Mnatsakanyan is a Customer Care Analyst at VBET since November 2022, with responsibilities including monitoring department operations, coordinating with team leaders to resolve issues, and attending quality control meetings. Previously, Syuzanna served as a Senior Customer Service Representative at SoftConstruct from November 2019 to March 2022, assisting clients in French and English and collaborating with multiple departments. Experience also includes a role as a Social Worker at the Ministry of Defence of the Republic of Armenia, a Settlement Center Specialist at Ameriabank CJSC, and an Accounting Data Specialist at Makichyan Consulting LLC. Syuzanna holds a Master's degree in Business Administration and Management from the International Scientific-Educational Center of the NAS RA, along with a Master's degree from Università degli Studi della Tuscia and a Bachelor's degree in Finance from the French University of Armenia.