Saihaz A. has a diverse range of work experience, beginning with their most recent position at vcita as a Customer Success Development role. In this role, Saihaz was responsible for developing healthy customer relationships, promoting customer loyalty, and building trust and transparency with clients. They served as the day-to-day contact for assigned accounts, collaborated with team members to strategize client meetings, and worked with managers to develop solutions and enhance customer references. Additionally, Saihaz assisted in launching a new payment system and managed new client outreach.
Prior to their role at vcita, Saihaz worked as a Payroll Coordinator at Holland America Line, where they provided support for multiple cruise ships and ensured the timely processing of payrolls for crew members. They also provided customer service and responded to payroll inquiries from crew members.
Saihaz also has experience as a Payroll Associate at Sealaska, a Payroll Compliance Auditor at Northwest Administrators, Inc., an Account Manager Intern at Citetec, a Talent Scout at BroadbandTV, a Sales Advisor at Future Shop, a Sales Associate at London Drugs, a Sales Associate at OfficeMax Grand & Toy, and a Sales Associate at The Bay.
Overall, Saihaz has a strong background in customer service, payroll coordination, and sales, with a focus on building and maintaining relationships, problem-solving, and delivering exceptional service.
Saihaz A. has a diverse education history. In 2007, they began their undergraduate studies at the University of Northern British Columbia (UNBC) and completed their Bachelor of Commerce (B.Com.) degree in Marketing in 2012. Following a brief break from formal education, Saihaz pursued further studies in 2018. Saihaz participated in the Designer Track program at Bloc, specializing in an unspecified field of study. Additionally, Saihaz enrolled in Designlab in the same year to enhance their knowledge in UX Design. Prior to their studies at UNBC, Saihaz attended Assumption University from 2005 to 2007, where they earned a Bachelor of Business Administration (BBA) degree with a focus on Marketing and Visual Communication. Saihaz also obtained a certification in UX Design 101 from Designlab in February 2018.
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