Customer and Communications

The Customer and Communications team at Vector Limited is responsible for ensuring effective communication and exceptional service delivery to customers across all segments, including electricity, gas, and new energy solutions. This team manages customer relationships, enhances customer experiences, and oversees all communications efforts. They work on contract management, field operations, recruitment and improvement initiatives to ensure a seamless and efficient experience for Vector's vast customer base. Additionally, the team focuses on user experience design, analysis, and strategic communications to support both internal and external stakeholders.