Erin Keith-Grogan is a Customer Success Representative for Renewals-Enterprise Strategic 2 at Veeam Software, effective June 2024, managing renewals for 1,100 accounts to enhance maintenance revenue and ensure customer satisfaction. Prior experience includes roles as a Renewal Specialist at Outreach, a Customer Success Specialist at LaunchDarkly, and a Revenue Specialist at the City of Sandy Springs. Erin's career began at Enterprise as an Assistant Manager, achieving significant revenue growth through upselling, and includes experience as a Sales Manager/Vendor Manager at Macy's and Floor Manager at At Home Group Inc. Erin holds a Bachelor of Science in Communication and Media Studies from Kennesaw State University, earned in 2015.
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