Brenda Bretz has extensive experience in customer service, currently serving as a Senior Customer Service Representative at Veeder-Root Inc. since June 2008. Responsibilities include managing eWarranty maintenance, processing RGA reports, and leading several continuous improvement projects, earning a President's award for contributing to the Channel Partner Tool Kit. Prior roles include Lead Customer Service Representative at Small Tube Products, where Brenda managed customer interactions, estimations, and account maintenance, and served in various capacities at National Imprint Corporation, Ward Truckload Express, Smith Transport, and Ward Trucking Corp, accumulating a diverse skill set in customer service, order management, and logistics.
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