Ian Johnson-Cole

Head Of Support at Veeqo

Ian Johnson-Cole has a diverse work experience spanning several industries. Ian'smost recent role was as a Global Support Manager at Veeqo, where they oversaw the customer support team and implemented strategies to enhance customer service. Prior to that, they worked at companies like Amazon, Liberis, Fourth, Capita, esure, White label Clothing, and Pluswork Limited in various roles such as Vice President, Global Support; Director Of Service & Transition; Head Of Global Technical Support; Enterprise Service Manager; Service Manager; Share Plan Support Supervisor; Seconded Customer Service Team Leader; Customer Service Insurance Executive; Shop Manager and Tee Designer; and Recruitment Consultant. Ian has demonstrated strong leadership skills, the ability to build and manage teams, and a focus on providing excellent customer support.

Ian Johnson-Cole attended Warwick from 1991 to 1998. However, no specific degree or field of study is provided. In addition to their formal education, Ian has obtained several certifications. Ian completed "A Toolkit for Giving and Receiving Better Feedback" and "Leaders Eat Last: Why Some Teams Pull Together and Others Don't (Blinkist Summary)" at LinkedIn in October 2019. Ian also holds certifications in ITIL Foundation Level and ITIL Service Transition (ITIL-ST) from ITIL Certified, although the specific completion dates are not provided.

Links

Previous companies

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Timeline

  • Head Of Support

    March, 2022 - present

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