Lauren Sparks, MBA

Lauren Sparks, MBA, is an experienced professional with a diverse work history. Lauren currently works at VeilSun, Inc. as the Manager of Customer Success, where they have built an internal program to provide customer support, drive revenue, and focus on projects within the company. At VeilSun, Lauren has developed client interfaces and dashboards throughout the customer lifecycle, resulting in increased client retention through new engagement processes.

Prior to their role at VeilSun, Lauren worked at Agility Recovery, where they held two positions. As a Disaster Recovery Project Manager, they successfully managed over 50 projects simultaneously, overseeing cross-functional delivery teams and handling billing, budget, and resource allocation. Lauren was promoted to this management position within one year of joining the company. Additionally, as a Small and MidSize Business Account Manager at Agility Recovery, Lauren utilized a consultative approach to customize solutions for clients and fostered proactive relationships with c-level executives.

Before their time at Agility Recovery, Lauren served as a National Account Manager at Regency Lighting. In this role, they utilized a consultative sales approach, assessed lighting needs for clients, and played a crucial role in skyrocketing revenue, enhancing brand awareness, and growing market penetration.

Lauren's previous experience also includes a position as an Audit Manager at The Rawlings Group. In this role, they executed a high volume of audit claims for major health insurance enterprises, coordinated cross-functional collaboration, and received multiple accolades for their excellence in recovering significant sums for the enterprise.

Early in their career, Lauren served as a Visual and Operations Manager at ZGallerie. In this role, they contributed to the success and profitability of the retail location by providing training and coaching to employees, establishing relationships with corporate buyers, and identifying areas of improvement to reduce store loss.

Lauren began their career as an Associate Manager at TJMaxx, where they gained foundational experience in management.

Overall, Lauren Sparks, MBA, has a strong background in customer success, project management, sales, and auditing, demonstrating their versatility and success across various industries and roles.

Lauren Sparks, MBA, has a diverse education history. Lauren earned their Bachelor's Degree in English Language and Literature/Letters from Kennesaw State University in 2013. After that, they pursued further education and completed their Master of Business Administration - MBA degree with a specialization in International/Global Studies from Colorado Technical University in 2019. Currently, Lauren is enrolled in a Doctor of Management program with a focus in Organizational Leadership at Colorado Technical University, which they are expected to complete in 2022. Additionally, they hold a TEFL Certification with a focus on Business Professionals and Language, although the specific institution and the year of obtaining this certification are not provided.