Oscar Franco has a robust background in IT support and escalation engineering, currently serving as an Escalation Engineer at Velonex Technologies since November 2021, having previously held roles as a Help Desk Engineer and Level 1 Help Desk Technician. Prior experience includes providing IT support at Sky Windows Inc. and working as an IT Technician at Top Professional Service. Oscar Franco holds a Bachelor of Arts in Applied Linguistics from UCLA and an Associate's degree in Computer Science from the College of the Canyons, alongside a High School Diploma from Bishop Alemany High School.
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