Velvet Consulting
Ricardo Catalano is a seasoned professional with extensive experience in the retail luxury industry, digital transformation, and customer-centric strategies. Currently serving as the Global Vertical Lead for Retail Luxury Industry at VML, Ricardo focuses on delivering transformative customer experiences through technology, data, AI, and consulting. As the Chief Strategy Officer at Velvet Consulting, responsibilities include supporting organizations in their digital transformations for sustainable growth. Additionally, as a Techstars Start Up Mentor, Ricardo provides coaching to startups, while also advising Kumulus Water in generating drinking water from air as part of a strategic advisory role. Previous positions include Directeur Général at Cheil Worldwide, CEO at Artefact France, COO at Wavemaker, and Global Development & Sales Director at numberly. Educational achievements include an MBA from ESCP Business School and a Master's Degree from La Sorbonne University.
Velvet Consulting
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Velvet Consulting is the leading consulting firm in assisting organizations in their customer orientation. Since 2004, thanks to our 250 Marketing enthusiasts people, we accelerate business performance by building a fullest and effective customer experience. Our global approach and the complementarity of our expertise, support the customer-centric, data and digital transformation of companies. From strategic orientations to operational and technological implementation. We joined the WPP Group and Wunderman Thompson Network in July 2020 to enrich our marketing transformation expertise, with the multichannel excellence of the worldwide communication leader. We propose Agile interventions adapted to each context and sectoral issue through an innovative and integrated approach: HCX ™, for Hyper Customer eXperience. Our vocation: Generate value at all steps of customer experience. Our obsession: Results, nothing but results. Our commitment has been driven by 3 values: excellence, innovation, enthousiasm.