Sophie Calcaterra

Sophie Calcaterra is an accomplished Senior Customer Success Manager currently at Vendr since April 2023, managing a $3.4M book of business with an impressive track record, including awards for CSM of the Month and CSM of the Quarter in Q3 2023. Prior to Vendr, Sophie served as a Senior Customer Success Manager at Bevy, where notable achievements included a 112% annual renewal rate and a 98% client satisfaction score in FY22. Earlier career experiences include roles as a Conference Success Manager at Bevy, Event Manager, and Event Specialist at Enterprise Events Group, along with commercial sales experience at IGS Energy. Sophie holds a Bachelor of Science in Business with a focus on Marketing and Entrepreneurship from Indiana University's Kelley School of Business.