Karen Wallings

Karen Wallings has over 30 years of work experience in customer service and team management. Karen started their career as a Personal Banker at Co-operative Bank PLC in 1986, where they handled customer queries, processed payments, and managed foreign transactions. In 1997, they joined Lloyds Banking Group as a Customer Services Team Manager. In this role, Karen monitored performance indicators, maintained customer relationships, handled complaints, and ensured compliance with regulations. Karen also recruited and trained team members and coached them to exceed performance targets. In 2014, they joined Ventrica as a Customer Service Team Manager, but no specific details about their responsibilities in this role were provided.

From 1975 to 1979, Karen Wallings attended King Edmund Secondary School. During this time, they obtained 7 'O' Levels, but no specific field of study was mentioned.