Tilly Smallwood

Director Of Customer Experience - Venues at VenueScanner

Tilly Smallwood has a diverse work experience with various roles and responsibilities spanning different industries. Tilly has recently worked at VenueScanner since 2018, holding positions such as Head of Customer Experience, Head of Supply, Head of Sales, and Growth Lead - Venues. Prior to VenueScanner, Tilly worked at carwow as a Dealer Partnership Manager and an Account Executive from 2017 to 2018. Tilly also has experience as a Sales Manager at NEW BEACH RETAIL LIMITED, where they managed multiple fashion retailers and assisted with marketing tasks. Tilly began their career at Banana Moon Day Nursery Limited as an Admin Assistant and later worked as a Nursery Nurse. Additionally, they gained experience in customer service and hospitality as a Bar Staff at JD Wetherspoon.

Tilly Smallwood attended King's High School in Warwick from 2005 to 2012, where they pursued their A Levels (GCE) in French, Spanish, and ICT. In 2012, they enrolled at the University of Plymouth and pursued a BA (Hons) in International Business with Spanish. Tilly completed their degree in 2016. During their time at the university, Tilly also attended ESIC Business & Marketing School in 2014 and Universidad Europea in 2015, where they studied International Business.

Links

Previous companies

Carwow logo

Timeline

  • Director Of Customer Experience - Venues

    January 1, 2024 - present

  • Head of Customer Experience

    November, 2022

  • Head of Supply

    May, 2022

  • Head Of Sales

    January, 2022

  • Head of Host Experience and Accounts

    May, 2019

  • Growth Lead - Venues

    November, 2018

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