Mohammed Shah Alam

Mohammed Shah Alam has a diverse work experience in various IT roles. Mohammed Shah currently works as an Information Technology Operations Analyst at Verastar, where they successfully implemented an inventory tracking system overhaul and managed the migration of the company's data center to a cloud-based solution. Prior to this, they were an IT Service Desk Engineer at Agilisys, where they led the team development and transition of services to an in-house system. Mohammed Shah also gained experience as a Senior Help Desk Engineer at Aromas Cafe, where they optimized IT and payment systems and improved business security. Earlier in their career, they worked as an IT First Line Support & Cybersecurity Sales at AS Vision, resolving various IT issues and maintaining hardware and software systems. Mohammed also has experience as a lead Social Media Manager at Red Rose Restaurant, where they revolutionized the company's online presence and introduced digital menu and ordering systems. Through their roles, Mohammed has demonstrated strategic planning, technical proficiency, leadership, and customer service skills.

Mohammed Shah Alam completed their Bachelor of Science with Honours degree in Business Information Technology from The University of Salford between 2017 and 2020. Prior to that, they pursued the Triple Information Technology program at Oldham Sixth Form College from 2015 to 2017. Their educational background primarily reflects a focus on Information Technology.