Carlos Alarcón Sáez

Carlos Alarcón Sáez is an experienced professional in customer care and retail management with a background in companies such as Verathon, Merck Group, Forever 21, and Zara. Currently serving as a Customer Care Supervisor at Verathon since October 2022, Carlos previously held the position of Customer Care Coordinator at Verathon Medical (Europe) B.V. from August 2019 to October 2022, specializing in complaint management for the Spanish and Portuguese markets. Earlier experience at Merck Group involved managing complaints and service issues, while roles at Forever 21 included Co-Manager for a flagship store, where responsibilities encompassed team training, performance management, and store operations. Education includes a Front-End Web Development Course at Udemy and studies at Technische Universität Graz and Universidad de Castilla-La Mancha, indicating a commitment to professional development in both technical and managerial fields.