Nicole Massey

Nicole Massey has extensive experience in human resources and training coordination, currently serving as HR Assistant and Training Coordinator at Verbatim Advisory Group since January 2016. Responsibilities include acting as a liaison for HR and training directives, managing the onboarding program, and leading recruitment efforts. Notable achievements include implementing a new performance review initiative and co-developing JazzHR, an HRIS system. Prior roles encompass various positions in market research and customer service, with demonstrated success in mentoring, process improvement, and customer relationship management. Nicole holds a Certificate in Human Resources Management from Curry College and a Bachelor of Science in Music Industry/Business Administration from Northeastern University.