Samuel Akpo

Support Escalation Engineer at VergeSense

Samuel Akpo is an experienced IT professional with a strong background in technical support and application management. Currently serving as a Support Escalation Engineer at VergeSense since January 2023, Samuel has previously held key positions such as Senior Customer Support Engineer at Agora and Third Line Support Engineer at Easyship. Additionally, experience includes roles as a Technical Support Engineer at Vonage, Information Technology Lead at West Jam Entertainment, and Application Support Engineer at OneTrust. Samuel began professional development as a Software Developer/IT Specialist at Trustee Streets Ahead Rwanda. Academic credentials include a Bachelor of Science in Business Information Technology from the University of Greenwich, alongside advanced and diploma qualifications from NCC Education.

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