Nataša Uzelac

Natalia Olievschi is a skilled customer service and logistics specialist currently working at Menarini Stemline since March 2024. Previously, Natalia served as a Customer Service Representative at Catalent Pharma Solutions from October 2021 to March 2024, where responsibilities included managing the order-to-cash flow for over 500 orders monthly and training team members on JD Edwards software. Prior experience includes a role as Customer Service Team Lead at Katoen Natie from April 2015 to June 2020, where a significant reduction in customer complaints was achieved through root cause analysis and team management of 16 individuals. Earlier roles involved handling processes for various clients, resulting in improved efficiency and customer satisfaction. Natalia holds a Master of Science in Procurement, Logistics, and Supply Chain Management from The University of Salford, along with two degrees from Universitatea de Stat din Moldova, including a Master's degree in Economics and Organization of Hotel Services and a Bachelor's degree in Business and Administration.