Verint
Gauna Jacob is an accomplished professional with extensive experience in account management and customer care. Currently serving as the Director of Support Account Management at Verint since September 2007, Gauna leads a team of Account Managers across North and South America, focusing on partnership and account management for diverse clientele in multiple industries. Prior to this, Gauna held the position of Senior Manager in Support Account Management at Verint Video Solutions, starting in 2007. Additionally, Gauna worked at Elite, a Thomson Reuters business, from 2004 to 2007 as a Customer Care Manager and Team Lead.
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Verint
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Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction.