Kayanne Johnson is a seasoned professional with extensive experience in account management and workforce optimization, currently serving as a Strategic Account Services Manager at Verint since November 2014. In this role, Kayanne develops and maintains relationships with global clients while leading a supportive team to achieve specific business goals. Previous positions at Verint include Service Delivery Manager and Managed Service Consultant, where Kayanne contributed to client success through system management and business analysis. Prior experience at Grainger encompasses roles such as Process Consultant for Workforce Management, Workforce Optimization Analyst, Workforce Analyst, and Sales Team Leader, showcasing a strong background in process improvement, team leadership, and training. Kayanne holds a Bachelor's degree in Business Administration and Management from the University of Nevada-Las Vegas and George Mason University.
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