As Veristor’s Chief Operating Officer, Jim Glueckert has overall responsibility for the operations of the corporation. Through proven policy and procedure, he drives efficiencies within the corporate Finance and Human Resource departments. As the EVP of Services & Support, Glueckert drives the programs and revenues for Veristor’s Cloud Services Operations, Professional Services offerings, and the First Call Support program, while continually evolving and enhancing these areas to meet client requirements.
Prior to joining Veristor, Jim Glueckert spent 15 years with EMC Corporation, holding numerous positions as the company grew from 300 employees to over 32,000. His responsibilities included managing EMC’s national federal account service delivery, with a particular focus on secure locations and programs. He also served as the Western US Regional Director, overseeing services delivery from Alaska to Arizona. As EMC’s Director of Worldwide Customer Support, Glueckert managed the support organizations for EMC’s worldwide install base.
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