David Neal

David Neal is an experienced Customer Success Manager currently serving as Customer Success Manager III at Cohesity since December 2024 and holds the position of Principal Customer Success Manager at Veritas Technologies LLC since January 2016. Neal has a strong background in technical support and customer relations, beginning as a Technical Support Engineer specializing in the Veritas eDiscovery Platform and evolving through various roles to safeguard significant revenue and provide technical support for enterprise clients. With expertise in advanced technologies and exceptional problem-solving skills, Neal has consistently demonstrated proficiency in managing customer accounts, addressing escalated issues, and delivering comprehensive reporting. Neal's educational background includes certifications and technical training from institutions such as Seminole State College of Florida and St. Petersburg College, contributing to a well-rounded skill set in IT and technical support.