Guohua Xu

Guohua Xu possesses over 25 years of experience in customer success and technical support. Currently serving as the Director of Customer Success at Veritas Technologies LLC since October 2015, Guohua Xu leads support delivery for the APJ region. Prior to this role, held the position of Sr. Manager for Customer Success at Veritas, focusing on the Great China Region and Korea after the company's split from Symantec. Guohua Xu's background includes extensive experience at Symantec, where as Sr. Manager of Technical Support Service, managed enterprise business support for the NetBackup product across China, Hong Kong, and Taiwan. Additionally, Guohua Xu has held leadership roles, including Centre Manager at the Beijing site from 2011 to 2015. Early career experience includes customer service and technical support roles at Systex and Bank of China. Guohua Xu holds a Bachelor's degree in Computer Science from the University of Science and Technology Liaoning.