Jagdish Pavan Kumar

Jagdish Pavan Kumar is an accomplished professional with extensive experience in customer onboarding, technical support, and management within the technology sector. Currently serving as Customer Onboarding Leader at Veritas Technologies LLC since May 2015, Jagdish is responsible for provisioning and implementing SaaS customer services while ensuring exceptional customer experiences. Prior to this, Jagdish held various leadership roles at Symantec from July 2006 to May 2015, including Director of Enterprise Support Services, where responsibilities involved managing large teams and providing multi-language technical support to global customers, significantly enhancing customer experience metrics and operational efficiency. With a solid foundation in technical support and talent acquisition from earlier roles at CSS Corp, Computer Associates, and other organizations, Jagdish possesses a comprehensive skill set in customer management and organizational leadership. Educational credentials include an Executive Program in Management from UCLA Anderson School of Management and an M.A. in Public Administration from Annamalai University.