Benjamin Hung is an experienced digital product manager currently working at Verizon, focusing on e-commerce enhancements for the B2B portal and providing analytical support. Previously, Benjamin served as a digital marketing research advisor at Patelco Credit Union, where a comprehensive audit of the digital account opening process was conducted. Prior roles at TIAA included senior manager positions in digital analytics and digital strategy, where Benjamin led analytics teams and managed the strategy for My TIAA account servicing. Early career experiences at American Express involved leading the development of e-commerce solutions and operational strategies. Benjamin holds a dual degree in Engineering and Economics from the University of Pennsylvania.