Ijaaz U N

Ijaaz U N is an experienced professional with a demonstrated history in product management and customer support roles, currently serving as an Associate Product Manager at Yellow.ai since June 2022. Responsibilities include building integration frameworks for external SaaS products, developing specifications that led to a revenue increase of $1.5 million ARR, and implementing multiple integrations that generated significant traffic. Prior to this, Ijaaz worked at Freshworks as a Senior Onboarding Specialist, focusing on customer data integration and program evaluation, and held the position of Product Specialist at Opex Analytics, where collaboration with product managers and customer feedback were key duties. Earlier in the career, Ijaaz gained valuable experience as a Senior Support Analyst at Amazon, managing query resolution and optimizing customer experience through data analysis and stakeholder engagement.