Jackie Manning

Jackie Manning is a seasoned professional with over two decades of experience at Verizon Wireless, currently serving as Senior Manager for Customer Experience and Process Excellence. In this role, Jackie leads a team focused on developing processes that enhance customer experiences while meeting business objectives. Previous positions include National Customer Service Operations/Project Manager, Associate Director of Executive Relations, and various project management roles. Jackie has a proven track record in managing large teams and complex projects, addressing executive-level customer complaints, and driving strategic initiatives. Prior to Verizon, Jackie worked as a Veterinary Technician at Orangewood Animal Hospital. Jackie holds educational credentials from Arizona State University.