Verkkokauppa.com
Erika Forsell is an experienced professional in customer care and project management, currently serving as the Head of Customer Care at Verkkokauppa.com since December 2023. Previously, Erika worked as a Global Mobility Manager at Finland Relocation Services, leading successful digitalization and process optimization initiatives. Additionally, Erika held the position of Customer Service Manager at Kela, overseeing multichannel services and strategic planning. Erika's diverse background includes roles as Programme Manager at the Technopreneurs Association of Malaysia, Freelance Project Manager for the Youth Trailblazers Challenge, and project management positions at Scope Group Sdn Bhd and IGAD. Erika's educational qualifications include a Bachelor of Business Administration and Master's and Bachelor's degrees in Social Psychology from the University of Helsinki.
Verkkokauppa.com
Verkkokauppa.com empowers its customers to follow their passion by providing a wide product assortment of around 80,000 products. Verkkokauppa.com Oyj serves its retail and corporate customers through its webstore, megastores, kiosk and network of collection points as well as fast deliveries and various services. As Finland’s most popular and most visited domestic online retailer, its deliveries cover around 70 percent of the Finnish population within the next day. The Company has four megastores: in Oulu, Pirkkala, Raisio, and Helsinki, where its headquarters is also located. Verkkokauppa.com's shares are listed on the Nasdaq Helsinki stock exchange with the ticker VERK.