Katie Haney Dickens

Katie Haney Dickens is an experienced communications professional currently serving as Director of Employee Engagement at Verra Mobility since August 2018, where responsibilities include enhancing employee alignment with corporate values through various internal communication platforms. Dickens has successfully implemented and improved programs such as a social intranet with a 90% monthly visit rate and an employee engagement survey program that achieved an 85% response rate and a notable increase in engagement score. Prior experience includes roles at Infusionsoft, where Dickens developed the internal communications strategy as the first employee in that role, and at McMURRY/TMG LLC, where a significant achievement was the creation of the company's first daily news program. Educational background includes a Bachelor's degree in Broadcast Journalism from the Walter Cronkite School of Journalism and Mass Communication at Arizona State University.