VERSA Connects
Nadine Power is a seasoned professional in the customer experience and contact centre industry, currently serving in a Customer Success role at VERSA Connects since June 2024, contributing to enhancing customer and employee experiences through innovative technology solutions. As a National Advisory Board Member at the Australian Customer Experience Professionals Association (ACXPA) since January 2023, Nadine is recognized for expertise in the field. With over 23 years of experience, previous roles include Chief Product Officer and Director of Customer Success at Datagamz, where a holistic product strategy was developed, and Senior Optimisation Consultant at Call Design, focusing on strategic CX and EX initiatives. Nadine also held managerial positions in various organizations, including leading operational teams at JJ Richards & Sons Pty Ltd and setting up MYOB's offshore operations in Malaysia. Academic qualifications include an ongoing MBA from RMIT University and a BBA in Business Management and Marketing from Victoria University.
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VERSA Connects
VERSA Connects optimises contact centre performance through both human and AI-powered customer service. A world-leading solution that combines innovative technology with consulting services—empowering businesses to efficiently scale, cut costs, improve staff wellbeing and deliver exceptional customer experiences. The VERSA Digital Workforce takes over the repetitive interactions across voice and chat channels—freeing up your human team to focus on more meaningful customer conversations. Humans and AI—we work best together.