Karen Hebert

Karen Hebert is an experienced management professional with a strong background in customer support and operations. Currently, Karen serves as the Manager of Customer Support at Versapay since December 2020. Previous roles include Operations Manager at Kaiser Permanente, where responsibilities involved leading quality assurance and operations in a high-volume contact center. Additionally, Karen has held positions at magicJack for BUSINESS™, DS Services, and Sprint Nextel, demonstrating expertise in customer care, quality program management, and team leadership. Educational credentials include attendance at LSU Shreveport.