Kelli Rai Smith

Kelli Rai Smith has a diverse work experience spanning multiple industries. Kelli Rai is currently serving as the Director of Training and Customer Experience at Versiti Inc. since February 2022. Prior to this, they held the role of Manager, Service Excellence at the same company for almost a decade, from February 2013 to February 2022.

Before joining Versiti Inc., Kelli worked as a Retail Merchandising Manager at Harley Davidson Motor Company from September 2003 to October 2012.

Their early career was in the aviation industry, specifically at Midwest Airlines. Kelli Rai held the position of Manager Cabin Safety, Regulatory Compliance and Training from February 1989 to September 2003. During this time, Kelli played a crucial role in developing, coordinating, and implementing FAA regulated Flight Attendant training programs.

Kelli Rai Smith earned a Bachelor's degree from the University of Wisconsin-Stout from 1984 to 1988. Later, they pursued a Masters in Business Administration with a concentration in Human Resource Management from the Keller Graduate School of Management of DeVry University, completing it from 2005 to 2008.